Return & Refund Policy

At Level Up Health, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes a return or refund may be necessary, and we are here to assist you through the process.

Returns:

If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Please include a copy of the original invoice or receipt with your return.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:

If you received a defective or damaged item, we will gladly exchange it for a new one. Please contact our customer service team within 7 days of receiving the item to initiate the exchange process. We may require photo evidence of the defect or damage.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.

Disclaimer:

While we strive to provide accurate and up-to-date information, the content on this page is for informational purposes only and should not be considered legal or professional advice. Please consult with a legal or financial professional for specific guidance regarding returns and refunds.